UX writing aims to help users quickly navigate and use a product or service while also providing a pleasurable experience. In other words, UX writing is the practice of crafting user-friendly and engaging copy for digital products such as websites, apps, and other software. This includes everything from error messages and labels to in-app help content and tutorials. User experience (UX) writing is all about creating user-friendly, helpful, and engaging content for digital products or services. With the focus on writing landing pages, microcopies, and web pages, more and more writers are exploring the newer area of UX writing. The world of content writing has been changing rapidly in the last few years. Interested to learn more about UX writing? Keep reading! What Is UX Writing? ✍️ It involves creating clear, concise, and helpful text that makes using a product or service an enjoyable experience.
UX writing is a specialised form of writing that focuses on the user’s experience with a product or service. Interested in transitioning into UX writing? Join the waitlist for UX to Success: UX Writing for Freelance Writers.ĭoes your company need some UX writing help? Drop me a line here. for seeing how users react to certain copy choices over othersĭo you use any other great apps in your UX writing? Connect with me on LinkedIn and let me know! Writer for its style guide creator and ability to apply it across Figma, Google Slides and Docs, etc.įrontitude for its Copy components and ability to consolidate feedback (Full disclosure: I’ve worked with the Frontitude team) Other tools that are on my radar but not part of my workflow yet: I think every writer uses these apps, but in UX writing they’re key for finding an alternative word, either because the design demands it or because the current word choice isn’t clear enough for the scenario or is already being used in a different context. We also use Slack as our knowledge base, with a few dedicated resource channels, such as “#UXwriting-resources,” where we send links to interesting articles we’ve read, and “#UXwriting-examples,” where we send screenshots of UX copy that caught our eye (whether good or bad).Ħ. We love Slack for that since it keeps all our communication and documents organized. SlackĪt MeravWrites, we’re a small team of UX writers, so there’s a lot of internal ping-ponging we do among ourselves to bounce ideas or get a pulse check or when interacting with a client to get background, screenshots, and get the copy quite right. Our team also uses it internally to share ideas or give feedback. I’ve done UX writing audits using Loom and also asked clients to use it to walk me through a flow that needs copy. That’s why I love Loom, which lets you record your screen (and yourself, in a little bubble in the corner of your screen!) while you talk and explain what’s happening. LoomĬontext is everything in UX writing, and often a written description of what’s needed just isn’t enough. Being able to record the calls is especially helpful, particularly for going back and clearing up any points of confusion. As a UX writer, I need to be in regular contact with clients, whether I’m getting an overview of the product’s voice and tone, being walked through a flow, or getting to know a new feature. Video conferencing: Zoom and Google HangoutsĮven for freelancers, UX writing isn't done alone.
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